Last Updated: October 2024
1. Terms and Conditions
Welcome to the Raz Auto Parts website. By using the Raz Auto Parts website YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES AND DISCLOSURES and PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Raz Auto Parts website.
References to Raz Auto Parts herein refer to Raz Auto Parts, or its affiliates, subsidiaries and designees as deemed appropriate by Raz Auto Parts.
Raz Auto Parts claims all authority to roll out improvements to the Raz Auto Parts site and its Conditions of Use and Legal Notices and Disclosures and Privacy Policy whenever. Each time you utilize the Raz Auto Parts website, you should visit and audit the then current Conditions of Use, Legal Notices and Disclosures and Privacy Policy that apply to your exchanges and utilization of this site. In the event that you are disappointed with the Raz Auto Parts site, its substance or Conditions of Use and Legal Notices and Disclosures and Privacy Policy, you concur that your sole and select cure is to cease utilizing the Raz Auto Parts site.
Tampering with the site, misrepresenting the identity of a user, or conducting fraudulent activities on the site are prohibited.
By using the website, you agree to:
- Disclaimers and Limitation of Liability
- Intended for Users Over 18
- How we may share that information
- Errors on Our Site
- Sales Tax Policy
- Paying for Your Order
- Validating Your Order
- Order Acceptance/Confirmation
- Return Policy & Order Limitations
- Shipping & Termination of Use
Disclaimers and Limitation of Liability
By using the Raz Auto Parts website, you expressly agree that use of the Raz Auto Parts website is at your sole risk. The Raz Auto Parts website is provided on an "AS IS" and "as available" basis. Neither Raz Auto Parts nor its affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Raz Auto Parts website will be uninterrupted or error-free or free from viruses or other harmful components.
Neither Raz Auto Parts nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Raz Auto Parts website or the products or services offered for sale. Further, Raz Auto Parts makes no representation that content provided on the website is applicable to, or appropriate for use in, locations outside of the United States. Raz Auto Parts and its Associates specifically disclaim all warranties for the website and the parts being sold thereon, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose.
Intended for Users Over 18
The Raz Auto Parts website is intended for use by individuals 18 years of age or older. The Raz Auto Parts website is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this site.
Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Raz Auto Parts reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account.
Order Policies (Payment, Validation, Shipping, Returns)
Sales Tax: We collect and remit sales tax as required by U.S. law, for transactions on www.razautoparts.com. If you're a tax-exempt entity, you can take advantage of tax-exempt status for applicable purchases.
Payments: You may pay for your orders with major credit cards issued in the USA (Visa®, MasterCard®, American Express® and Discover® Card).
Validation & Acceptance: After you place an order, we check the information for validity. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. Receipt of an electronic order confirmation does not signify our acceptance of your order.
Shipping: All orders placed are subject to product availability. Notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.
Returns: All sales made through the Raz Auto Parts website are subject to our return policy.
2. Privacy Policy
As you shop at razautoparts.com we may periodically collect personal information, in an effort to provide you with the best and most personalized levels of service possible. As always, your privacy and security are our absolute priority.
What We Collect
We may collect information that includes:
- Your contact information (name, mailing address, phone number, e-mail address)
- Your billing/shipping information (credit card number, shipping address)
- Your personal preferences (i.e. products purchased)
We will not knowingly or intentionally collect personal information online from children under the age of 18.
Uses of Your Personal Information
We use the personal information you provide for purposes including, but not limited to:
- Fulfilling requests for products, services or information
- Tracking and confirming online orders
- Delivering or installing products
- Providing customer services
- Offering new products and services
- Improving the effectiveness of our websites, our marketing endeavors and our services
- Conducting research and analysis
- Sending marketing communications
How We Collect It (Cookies)
razautoparts.com uses "cookies" to collect information. A cookie is a small data file that a website or e-mail may send to your browser, which may then be stored on your hard drive. Our websites and e-mails use cookies to create a more personalized shopping experience for visitors to our site.
Raz Auto Parts uses third-party vendors which may place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information. You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.
Our Web server automatically collects clickstream information such as:
- The address (or URL) of the website from which you came before visiting our site
- Which pages you visit on our site
- Which browser you used to view our site
- Any search terms you may have entered while on our site
Updating Your Personal Information
For your convenience, we provide different methods for you to update your personal information:
- Open a support ticket with your request online.
- Send a letter with your request and current contact information to:
Raz Auto Parts
1241 Ostrander Rd
Elma, NY 14059, USA
3. SMS Terms & Conditions
The Terms of Service related to SMS communication include appointment reminders, follow-up messages, billing inquiries, and general inquiries.
1. Message Frequency & Fees
Message frequency may vary depending on the type of communication. Example: "You may receive up to 2 SMS messages per week regarding your appointments or account status."
Potential Fees: Standard message and data rates may apply, depending on the user’s carrier and pricing plan. Fees may vary for domestic or international messages.
2. Opt-In Method
Users may opt in to receive SMS messages by submitting an online form.
3. Opt-Out Method
Users can opt out at any time by replying “STOP” to any SMS message or by contacting us directly to be removed from the messaging list.
4. Help & Options
Users may reply “HELP” for assistance or contact us directly via our Customer Support page. Users may choose not to receive SMS messages by leaving the SMS consent box unchecked on our forms.
5. Standard Messaging Disclosures & Privacy
Message and data rates may apply. Opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
"Mobile opt in. SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes."